ACN DigitalTalk Frequently Asked Questions
 

What is ACN DigitalTalk?
A business-class Digital Phone Service that provides a superior alternative to traditional voice services and phone systems.

What are the advantages of DigitalTalk?

Increased Productivity - DigitalTalk is packed with productivity features - click-to-dial a number from any webpage, get your voicemails by email, dial coworkers with a 4-digit extension (even on their cell phones), move a call to your desk from your cell with one button (without the other party knowing) and many more. Automated call handling reduces the need for a receptionist and time spent tracking down people to route calls. Add it all up and most users will reclaim hours of time each week.

No More Missed Opportunities - With a professional “big business” phone presence and a range of advanced features that ensure you never miss important calls, just about every business that uses DigitalTalk has a story of how they won business they’d otherwise have lost or how they saved an important client.

Eliminate Hassles and Worries - Running a business is challenging. You don’t need more things to worry about. DigitalTalk means one simple bill, never worrying about whether your communications can accommodate growth and eliminates the need for phone system maintenance.

Grows with Your Business - Communications technology is changing at light speed. DigitalTalk is state-of-the-art and is continually upgraded at no additional cost. Most phone systems quickly become obsolete and charge you to upgrade. Not DigitalTalk. It’s one solution that unifies voice and wireless and keeps the latest technology working for you - and that gives you a competitive edge.

A Better Experience - With terrific productivity features, High Definition Voice, rich professional grade speakerphones in every handset, and a simple web-interface to customize the experience for each employee, DigitalTalk is simply a better experience. Ask any DigitalTalk customer if they’d go back to traditional phones - you’d be hard pressed to find one.

Who are Good Candidates for ACN DigitalTalk?
Businesses with between 3 and 50 employees per location. Businesses with multiple locations are particularly good candidates, as are businesses that are growing, moving, have numerous mobile workers, or are very phone intensive. Example - Insurance Companies and Law Offices.

What are the requirements to use DigitalTalk?
A quality broadband connection of sufficient bandwidth, depending on how many calls the system will handle.

What equipment is needed?
ACN provides all the equipment needed including top-of-the-line Polycom handsets and, depending on how many calls the system will handle, a special device to ensure superior voice quality. ACN provides the advanced technology at a great price point.

Are there start-up costs?
Yes. Start-up costs depend on the number of lines and set up. They also include installation fees. Your ACN Business Sales Specialist will create a personalized program based on the needs of your business.

Can I keep my current phone numbers?
Yes.